Donald Moore Jr., technician, reporter, and UX writer

About Me

I’m Donald Moore, a Brooklyn, New York native who’s spent a decade honing my skills across a range of fields. I spent over seven years in the technical support field, troubleshooting hardware, software, and networking issues, as well as creating documentation for end users and fellow technicians (an example of which I’ve included here). For three years I was a reporter with Bloomberg News, perfecting my skills as a researcher, interviewer, writer and editor. I have over 100 unique published pieces to my name, from in depth feature articles to short breaking news blurbs. I’ve combined these skills at my most recent role: UX writing at JPMorganChase, where I get to take dense technical matters and simplify it for both laypeople and subject matter experts. Here’s a collection of the work I’ve done as a reporter, UX expert, and technical writer:

My portfolio


Let’s Get in Touch

Like what you see? Interested in learning more? Feel free to use the form to the left. I’ll receive an email, I will get back to you promptly, and hopefully we can begin a wonderful collaboration.

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